AUSTELL
Careers

Consumer Brand Manager
(Digital & Consumer-Focused)

Location: Parktown

Dispensing Doctor Sales Representative

Role Overview:

The Consumer Brand Manager is responsible for building consumer-facing brand equity through innovative, compliant marketing campaigns with a strong focus on digital, insights, and consumer engagement. This role ensures Austell’s brands connect with end-users across the entire customer journey while driving brand awareness, loyalty, and market share.

Key Responsibilities:

  • Develop and execute consumer campaigns across digital, social and traditional media and pharmacy channels
  • Translate brand strategies into compelling consumer-facing messages
  • Manage digital platforms, including social media, websites and content calendars
  • Execute performance marketing campaigns across SEO, SEM, paid social and programmatic channels
  • Use analytics, consumer research and feedback to continuously optimise campaign performance
  • Map the consumer journey and identify opportunities to strengthen engagement and loyalty
  • Execute in-store activations, promotions and retail partnerships
  • Collaborate internally with all relevant stakeholders, agencies and external partners to ensure aligned and effective execution

Minimum Requirements:

Education

  • Degree in Marketing, Communications or Business – mandatory

Experience

  • 3–5 years' experience in Consumer Brand Management
  • Pharmaceutical or OTC experience will be advantageous
  • Demonstrated brand launch and growth success within the digital space will be advantageous
  • Portfolio or case studies demonstrating execution and results required

Skills & Competencies

  • Digital marketing and campaign execution
  • Consumer insights and customer journey understanding
  • Social media and digital platform management
  • Performance marketing and data-driven optimisation
  • Agency and external vendor management
  • Creative and consumer-centric thinking
  • Strong collaboration and adaptability
  • Analytical and results-focused approach

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