Doctor Detail Representative - Austell Pharmaceuticals

AUSTELL

Careers

Doctor Detail
Representative

Responsible for educating scripting doctors on specific products
Displace the competitors using clinical evidence on Austell products
Implement the marketing strategy on the brand
Make appointments, and call timeously on the DR
Increase our products market shares
Work closely with the sales counterpart to ensure stock availability

Department:

Rx Department

Industry:

Marketing

Position:

Doctor Detail Representative

Location:

Positions available in: KwaZulu Natal, Gauteng and Western Cape

Key Performance Areas:

Call Rate:

Achieve 9 calls per day
Daily appointment ratio of 75% or more
Customer split (specialist and GP split)

Responsible for Territory Management:

Visit 90% of customers every cycle (6 weeks)
Grade customers (80% of customers either (A most important Drs or B second most important or C additional Dr’s )
Day trips cannot exceed 120km radius

Product knowledge:

Regular updates on products
Achieve 85%minimum on product assessments
Continuous training on Austell products

Administration:

Complete weekly planners, expenses, plan country trips
Daily completion of calls with comments on repwise
Other adhoc smart sheets and reports
Analyse data on power BI and define plans per customer

Market Share:

- Script target achieved for each product
- Achieve strategy for the brand, Eg, Number 1 prescribed in its category

Call Rate:

Achieve 9 calls per day
Daily appointment ratio of 75% or more
Customer split (specialist and GP split)

Responsible for Territory Management:

Visit 90% of customers every cycle (6 weeks)
Grade customers (80% of customers either (A most important Drs or B second most important or C additional Dr’s )
Day trips cannot exceed 120km radius

Product knowledge:

Regular updates on products
Achieve 85% minimum on product assessments
Continuous training on Austell products

Administration:

Complete weekly planners, expenses, plan country trips
Daily completion of calls with comments on repwise
Other adhoc smart sheets and reports
Analyse data on power BI and define plans per customer

Market Share:

Script target achieved for each product
Achieve strategy for the brand e.g. Number 1 prescribed in its category

Minimum Requirements

Education:

Bachelor’s degree within the medical field E.g., Biokinetics, Physiotherapy or other.

Experience:

Rookie or experienced.

Skills/Physical Competencies:

Computer Literate
Basic understanding of Microsoft Office

Behavioural Qualities:

Able to work under pressure
Strong-minded
Deadline driven
Self Disciplined
Good Time Management skills
Planning and Organising
Good communication skills
Good interpersonal skills
Able to present a professional image

Travel:

The role holder will travel 90% of their time on a mixture of planned and ad-hoc business travel. Staying away from home on a regular basis.
Motor Vehicle and Driver’s License.

Quality Standards:

Achieve 9 calls per day
Daily appointment ratio of 75% a day
Customer Split GP and specialists daily
Achieve a minimum of 85% on product assessments on a quarterly basis
Accurate, comprehensive and timeous submission of administrative documents
Market share target achieved for each product