Sales and Relationship Building:
- Develop and maintain relationships with healthcare professionals, primarily doctors and specialists.
- Continuously identify and build the customer base for both Aesthetics and Neurosciences
- Schedule and conduct regular visits to medical offices, hospitals, and clinics to promote Austell’s Aesthetic products.
- Implement the marketing strategy for the brand(s).
- Deliver and exceed monthly, quarterly & annual sales targets.
- Increase our products’ market shares within the current users and new users.
- Responsible for launching new products within the portfolio.
- Implement the marketing strategy for the brand(s).
Customer Support:
- Responsible for educating Aesthetic doctors on the product knowledge of our world class medical injectable portfolio.
- Responsible for support in the therapeutic side of neurotoxin which requires calling on Neurologists and other specialties responsible for therapeutic indications. (This may include visits to hospital, clinics and rehab centers)
- Provide ongoing support to doctors regarding Austell’s product range. This might include enquiries, product information, training, clinical trials etc.
- Build partnerships with healthcare professionals to help drive trust & loyalty.
Regulatory Compliance:
- Ensure all promotional activities comply with industry and regulatory policies and guidelines.
Education and Training:
- Conduct presentations and training sessions for healthcare professionals to educate them on the products, including features, benefits, and correct usage.
- Plan, arrange and drive training workshops to further expose more doctors and to create more awareness on the aesthetic portfolio.
Market Analysis:
- Stay informed about the latest healthcare trends, competitor products and potential opportunities.
Job Duties
- Present, promote and sell products/services using solid commercial arguments to existing and
prospective customers - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to high potential unallocated customers
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyse the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and
potential for new products and services. - Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Daily & Periodic Duties
- Attend daily huddle meetings
- Execution of daily 4Dx lead measures
- Deliver daily sales goals
- Daily system compliance on Repwise, Power BI, Smartsheet, Sweet process (SOP)
- Attend weekly accountability meeting
- Submit weekly 4Dx results
- Submit weekly route planner
- Attend monthly accountability meeting
- Submit monthly business review report
- Submit monthly country trip planning
- Expense planning & management,
- Deliver monthly 4Dx requirements
- Deliver monthly sales target
- Deliver quarterly sales goals & expectations
- Attend half year cycle meetings & annual conference
Product Knowledge
- Updated product knowledge
- Competitor knowledge and
- Market knowledge and understanding
KPI Quality Standards
- Responsible for meeting monthly and quarterly sales targets
- Cover 100% of identified territory.
- Achieve 9 calls per day.
- Timeous, complete and accurate submission of reports and administrative duties.
- Minimum 85% pass rate on product knowledge tests quarterly
- RSM in field assessments on an ad hoc basis.
Travel
- Motor Vehicle
- Driver’s License
- Representative will be required to live in the same area that he/she will work in
The role holder will travel 90% of their time on a mixture of planned and ad-hoc business travel.
