Sales and Customer Engagement
- Develop and execute a sales plan, targeting independent pharmacies, pharmacy groups, and corporate pharmacies.
- Conduct regular visits to these pharmacies to present and sell the company’s pharmaceutical products.
- Work towards meeting and exceeding set sales targets and goals.
- Manage product orders and inventory levels within the pharmacies to ensure continuous supply.
Relationship Building & Management
- Establish, develop, and maintain positive business and customer relationships with pharmacists and key decision-makers.
- Regularly update pharmacies on product information, changes, and developments.
- Handle customer queries and resolve issues to maintain high levels of customer satisfaction.
Market Intelligence
- Monitor competition by gathering current marketplace information on pricing, products, new launches, marketing strategies, and merchandising techniques.
- Identify and analyze market trends and changes in business practices.
Reporting and Administrative Tasks
- Maintain detailed records of all contacts and meetings and manage a comprehensive database of all pharmacies within the territory.
- Prepare reports and analysis of sales activities, market trends, and competitive landscape for management review.
- Ensure compliance with company policies and procedures as well as regulatory requirements.
Educational Initiatives
- Conduct training sessions and product demonstrations for pharmacy staff to enhance their understanding and advocacy of the products.
- Provide accurate product information and resources to pharmacy personnel, aiding them in making informed decisions regarding product stocking and customer recommendations.
Strategic Planning
- Participate in strategic planning and sales meetings to discuss targets, potential markets, and tactics.
- Collaborate with marketing and prescription teams to develop strategies for product launches, promotions, and increased market penetration.
