At Austell, we firmly believe that patients come first. Therefore, we continuously strive to find better ways to cater to our patients' needs. By adopting a more conscious and considerate approach that is more value-centric and less profit-driven, we deliver the best in products, services, and innovation to all our patients and professionals.
Austell was founded in 2005 with a single goal in mind: Providing medicine with a conscience. We are a healthcare company dedicated to making a positive impact on patients’ lives, and for the past 18 years, this is what we have dedicated all our time and resources to. As a result, Austell is now one of the most trusted and fastest-growing pharmaceutical companies in South Africa. We attribute this great success to our reliable products, talented people, and unique culture.
Company Values
At Austell, we have a set of values that define us and guide us in every decision that we make to ensure that we provide medicine with a conscience. These principles are how we connect with people and make sure that Austell matters. These are the eight values that govern the culture within the company.
A Boundary-less Culture
At Austell, we live a boundary-less culture where there is complete transparency across all departments. In this environment everyone knows exactly what everyone else is doing, and anyone can approach anyone in the organisation for clarity on any aspect of the business. Knowing the inner workings of the company helps each player understand their role and purpose in the company.
Building a Career
A position at Austell is more than just a job, it is an opportunity for every employee to grow with the company. Austell offers a career ladder to all its employees, where they are given every opportunity to climb this ladder based solely on their merit and skills. More than this, for Austell forging relationships with the other employees in the company, is essential for creating a good environment to work and grow. Therefore, we encourage all employees to create more than just a place to come to work in.
Embracing Diversity
In a work environment, diversity can add a wide range of abilities, experience, knowledge and strengths to a company. Austell is extremely proud of its diverse workforce and encourages everyone at their organisation to embrace this diversity by acknowledging the things that make us different. Connecting with people based on their culture helps employees perform better at work and in their personal life and thus, it is highly valued at Austell.
Every Idea Counts
Austell puts innovation front and centre, no matter who or where the idea comes from. It is the idea that matters not the source of the idea and so, every single employee is encouraged to submit their ideas through a formal process. Each new idea submitted is reviewed by senior management and the good ones are piloted to determine its success. This culture of openness, in turn, fuels innovation, which is a driving force at Austell.
Passion for Customers
Austell cares about their customers and it is this passion for customers that is at the heart of everything we do. We thrive on knowing that there are individuals whose lives are better because of the treatments we provide. Through our medications, we work to help people stay connected with their family, play with their kids and find happiness in their lives again.
Performance Driven
At Austell, we demand that all employees be performance-driven. This helps the company achieve more in less time and helps to save on costs, which leaves time and money to provide even more cost-effective treatment and drugs. Ultimately, this helps improve the welfare of our patients, which is at the core of everything we do at Austell.
Thirst for Change
Without change the world would come to a standstill and eventually cease to exist. Therefore, Austell understands the need for constant innovation. Austell is a disruptive company because of our determination to look beyond the status quo. We are always encouraging our employees to nurture their inquisitive minds because it is these inquisitive minds that give rise to new products, new marketing strategies and personal growth.
Unyielding Integrity
Austell is a company that is governed by honesty and integrity. These two principles ensure that every decision made within the business is not only lawful, but also follows a specific set of moral codes. In this way we guarantee that all Austell medications are clinically proven to contain active ingredients of the highest quality with no harmful side effects.
Performance Driven
At Austell, we demand that all employees be performance-driven. This helps the company achieve more in less time and helps to save on costs, which leaves time and money to provide even more cost-effective treatment and drugs. Ultimately, this helps improve the welfare of our patients, which is at the core of everything we do at Austell.
A BOUNDARY-LESS CULTURE
At Austell, we live a boundary-less culture where there is complete transparency across all departments. In this environment everyone knows exactly what everyone else is doing, and anyone can approach anyone in the organisation for clarity on any aspect of the business. Knowing the inner workings of the company helps each player understand their role and purpose in the company.
A position at Austell is more than just a job, it is an opportunity for every employee to grow with the company. Austell offers a career ladder to all its employees, where they are given every opportunity to climb this ladder based solely on their merit and skills. More than this, for Austell forging relationships with the other employees in the company, is essential for creating a good environment to work and grow. Therefore, we encourage all employees to create more than just a place to come to work in.
In a work environment, diversity can add a wide range of abilities, experience, knowledge and strengths to a company. Austell is extremely proud of its diverse workforce and encourages everyone at their organisation to embrace this diversity by acknowledging the things that make us different. Connecting with people based on their culture helps employees perform better at work and in their personal life and thus, it is highly valued at Austell.
Austell puts innovation front and centre, no matter who or where the idea comes from. It is the idea that matters not the source of the idea and so, every single employee is encouraged to submit their ideas through a formal process. Each new idea submitted is reviewed by senior management and the good ones are piloted to determine its success. This culture of openness, in turn, fuels innovation, which is a driving force at Austell.
Austell cares about their customers and it is this passion for customers that is at the heart of everything we do. We thrive on knowing that there are individuals whose lives are better because of the treatments we provide. Through our medications, we work to help people stay connected with their family, play with their kids and find happiness in their lives again.
At Austell, we demand that all employees be performance-driven. This helps the company achieve more in less time and helps to save on costs, which leaves time and money to provide even more cost-effective treatment and drugs. Ultimately, this helps improve the welfare of our patients, which is at the core of everything we do at Austell.
Without change the world would come to a standstill and eventually cease to exist. Therefore, Austell understands the need for constant innovation. Austell is a disruptive company because of our determination to look beyond the status quo. We are always encouraging our employees to nurture their inquisitive minds because it is these inquisitive minds that give rise to new products, new marketing strategies and personal growth.
