AUSTELL

Careers

Dispensing Doctor
Sales Representative

The Dispensing Doctor Sales Representative is responsible for promoting and selling the company’s pharmaceutical products to dispensing doctors, as well as independent and corporate pharmacies within their region. This role plays a crucial part in expanding the company’s market share by building strong relationships with healthcare professionals and driving revenue growth. Success in this position requires a combination of sales expertise, in-depth industry knowledge, and exceptional relationship management skills.

Department:

Sales Department

Industry:

Pharmaceutical

Position:

Dispensing Doctor Sales Representative

Location:

Free State/Northern Cape

Key Responsibilities:

Sales and Customer Engagement

Implement a sales strategy targeting dispensing doctors, along with independent and corporate pharmacies in the region.
Conduct regular visits to these healthcare providers to present and sell the company’s pharmaceutical products.
Strive to meet and exceed set sales targets and business objectives.
Manage product orders and ensure optimal stock levels in dispensing practices and pharmacies.

Relationship Building & Management

Build and maintain strong business relationships with dispensing doctors, pharmacists, and key decision-makers in targeted regions.
Keep customers updated on product developments, changes, and industry insights.
Address customer queries and concerns promptly to ensure satisfaction and long-term business relationships.

Market Intelligence

Monitor competitors by gathering market intelligence on pricing, product launches, marketing strategies, and sales tactics.
Identify market trends and shifts in business practices that may impact sales strategies.

Reporting and Administrative Tasks

Maintain accurate records of customer interactions, meetings, and key sales activities.
Prepare reports on sales performance, market trends, and competitive insights for management review.
Ensure adherence to company policies, industry regulations, and compliance standards.

Educational Initiatives

Conduct training sessions and product demonstrations for dispensing doctors and pharmacy staff to enhance product knowledge and advocacy.
Provide relevant product materials and resources to healthcare professionals to support informed decision-making.

Strategic Planning

Participate in sales strategy meetings to discuss targets, new opportunities, and growth tactics.
Collaborate with marketing and prescription teams to develop and implement product launch plans and customer engagement initiatives.

Present, promote and sell products/services using solid commercial arguments to existing and prospective customers

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

Establish, develop and maintain positive business and customer relationships

Reach out to high potential unallocated customers

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Analyse the territory/market’s potential, track sales and status reports

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keep abreast of best practices and promotional trends

Continuously improve through feedback

Minimum Requirements

Qualifications and Experience:

A bachelor’s degree in business management, marketing, pharmacy, or any related field.
Proven success in pharmaceutical sales; experience selling to dispensing doctors and pharmacies is an advantage but not required, as training will be provided for candidates without prior experience.
Strong understanding of pharmaceutical products, industry trends, and regulatory requirements.

Skills

Excellent verbal and written communication skills, with the ability to conduct engaging presentations.
Strong negotiation and sales skills.
Excellent interpersonal and customer service skills.
Ability to analyze sales data and market trends.
Highly organized, with effective time management skills.
Ability to work independently while also being a strong team player.

Personal Characteristics

Professional appearance and demeanor.
Ethical, honest, and trustworthy in all business interactions.
Resilient and able to handle rejection and setbacks.
Results-driven, motivated to achieve targets and business growth.

General Working Conditions

Standard business hours, with occasional evening or weekend work based on business requirements.
Extensive travel within assigned territories.
Regular use of technology, including tablets and smartphones.
Professional business attire required when meeting with healthcare professionals.
Work environments include dispensing doctors, independent pharmacies and corporate pharmacies.
Physical demands include standing, walking, and distributing marketing material.
Strict adherence to safety regulations and ethical business practices.
The role requires 95% in-field engagement, with 5% office-based time for meetings.

Travel

A valid driver’s license and the ability to travel extensively within the designated territory.
Must have access to a personal vehicle for business travel.
Travel involves long-distance driving and occasional overnight stays.

Education

Matric

Bachelor’s degree in business or a related field

Experience

Rookie representative will be considered

Proven work experience as a sales representative would be an advantage

Excellent knowledge of MS Office

Familiarity with Business relationship management (BRM) and Customer relationship management (CRM) practices along with ability to build productive business professional relationships

Highly motivated and target driven with a proven track record in sales will be an advantage

Excellent selling, negotiation and communication skills

Prioritizing, time management and organizational skills

Ability to create and deliver presentations tailored to the audience's needs

Relationship management skills and openness to feedback

DOWNLOAD JOB PROFILE APPLY FOR THIS POSITION