Job Duties
- Present, promote and sell products/services using solid commercial arguments to existing and
prospective customers - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to high potential unallocated customers
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyse the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and
potential for new products and services. - Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Daily & Periodic Duties
- Attend daily huddle meetings
- Execution of daily 4Dx lead measures
- Deliver daily sales goals
- Daily system compliance on Repwise, Power BI, Smartsheet, Sweet process (SOP)
- Attend weekly accountability meeting
- Submit weekly 4Dx results
- Submit weekly route planner
- Attend monthly accountability meeting
- Submit monthly business review report
- Submit monthly country trip planning
- Expense planning & management,
- Deliver monthly 4Dx requirements
- Deliver monthly sales target
- Deliver quarterly sales goals & expectations
- Attend half year cycle meetings & annual conference
Product Knowledge
- Updated product knowledge
- Competitor knowledge and
- Market knowledge and understanding
KPI Quality Standards
- Responsible for meeting monthly and quarterly sales targets
- Cover 100% of identified territory.
- Achieve 9 calls per day.
- Timeous, complete and accurate submission of reports and administrative duties.
- Minimum 85% pass rate on product knowledge tests quarterly
- RSM in field assessments on an ad hoc basis.
Travel
- Motor Vehicle
- Driver’s License
- Representative will be required to live in the same area that he/she will work in
The role holder will travel 90% of their time on a mixture of planned and ad-hoc business travel.
