Sales Trainer

The Medical/Pharmaceutical Sales Trainer is responsible for developing, implementing, and delivering training programs for medical/pharmaceutical sales representatives. The trainer will ensure that sales representatives have a thorough understanding of the products they will detail to healthcare professionals, including features, benefits, and clinical data. The trainer will also equip the representatives with effective sales techniques, product knowledge, and regulatory compliance standards to maximize product awareness and achieve sales objectives.


Sales Training Department


Training Department


Medical/Pharmaceutical Sales Trainer


On site in Parktown, Johannesburg

Key Performance Areas:

  • Design and implement comprehensive training programs for new and existing medical/pharmaceutical sales representatives, focusing on product knowledge, detailing strategies, and compliance with industry regulations.
  • Conduct in-person and virtual training sessions, workshops, and seminars to enhance the skills and knowledge of sales representatives.
  • Develop training materials, including manuals, e-learning modules, and case studies, to support learning objectives.
  • Evaluate the effectiveness of training programs and make adjustments as necessary to improve training outcomes and meet sales goals.
  • Stay updated on new product developments, industry trends, and regulatory changes to ensure training content is current and relevant.
  • Collaborate with product managers, marketing teams, and regulatory affairs to gather accurate product information and training needs.
  • Monitor and assess the performance of sales representatives, providing feedback and additional coaching as needed.
  • Facilitate role-playing scenarios and simulations to practice detailing techniques and handling objections from healthcare professionals.
  • Manage the logistics of training sessions, including scheduling, venue selection, and technology setup.
  • Promote a culture of continuous learning and professional development within the sales team.


  • Present, promote and sell products/services using solid commercial arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to high potential unallocated customers
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyse the territory/market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

Daily and Periodic Duties:

  • Daily & Periodic Duties:
  • Attend daily huddle meetings
  • Execution of daily 4Dx lead measures
  • Deliver daily sales goals
  • Daily system compliance on Repwise, Power BI, Smartsheet, Sweet process (SOP)
  • Attend weekly accountability meeting
  • Submit weekly 4Dx results
  • Submit weekly route planner
  • Attend monthly accountability meeting
  • Submit monthly business review report
  • Submit monthly country trip planning
  • Expense planning & management
  • Deliver monthly 4Dx requirements
  • Deliver monthly sales target
  • Deliver quarterly sales goals & expectations
  • Attend half-year cycle meetings & annual conference

Minimum Requirements


  • Bachelor’s degree in Medicine, Pharmacy, Health Sciences or medical related field. Advanced degree preferred.


  • 3+ years of experience in sales training, preferably within the pharmaceutical, biotech, or healthcare industry

Skills/ Physical Competencies 

  • Strong understanding of pharmaceutical products, medical terminology, and the healthcare environment
  • Excellent presentation and facilitation skills, with the ability to engage and motivate adult learners.
  • Proficient in developing training materials and utilizing various training methodologies.
  • Knowledge of regulatory and compliance standards affecting pharmaceutical sales.
  • Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to travel as needed to conduct training sessions and attend conferences.
  • Proficiency in Microsoft Office and experience with Learning Management Systems (LMS).

Behavioural Qualities

  • Highly motivated and self-directed, with a passion for teaching and professional development.
  • Strong analytical and problem-solving skills, with the ability to adapt training strategies to meet diverse learning needs.
  • Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
  • A team player, with a positive attitude and the ability to inspire and influence others.


BCom/BA Marketing Preferrable


5 years experience as a paid media specialist

Skills / Physical Competencies

Proven success in delivering paid search and social campaigns.

Google Ads Certified & Facebook blueprint certification is preferred.

Good background in performance marketing measuring tangible outcomes.

History of building, implementing, optimizing, and reporting on campaigns.

Critical thinking and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skills

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